
Heinrich Hutter
Founder & Managing Director
Sales and commercial responsibility. Point of contact for houses and groups across German-speaking Europe.
felixUnity is built by GMS Softwaremanufaktur in Salzburg. More than 40 people, four managing directors and over four decades of shared hotel practice stand behind what you use in the system.
The felix product line started on the first computers to reach the hospitality industry. felixUnity is the AI-native rebuild, developed by the same house that has kept the predecessor running in live operations for more than 40 years.
The felix product line starts on CTM systems in Munich and Salzburg, among the first computer-based hotel solutions in German-speaking Europe.
Heinrich and Ulrich Hutter found GMS Softwaremanufaktur in Salzburg. Sepp Lankmayer is on board from the start.
Sepp Lankmayer and Markus Reiterer join the management and shape GMS across sales and day-to-day operations.
The AI-native rebuild of felix runs in the first houses in production, built on four decades of hotel practice.
GMS is run by four managing directors. They stay reachable for customers, they make the product calls, and they carry the responsibility that felixUnity delivers in daily use.

Founder & Managing Director
Sales and commercial responsibility. Point of contact for houses and groups across German-speaking Europe.

Founder & CTO
Product and engineering. Owns the technical architecture and the AI foundations of felixUnity.

Managing Director
On board from the start. Sales and long-standing customer relationships across the Alpine region.

Managing Director
Operations and customer projects. Owns onboarding of new houses and day-to-day operational reliability.

Three principles have held since 1998. When in doubt, they decide every product question.
We do not judge software by a feature list. What matters is whether an enquiry, a room status or an invoice becomes easier in daily operations.
Automation needs clear limits. Roles, approvals and traceable steps are part of the product decision, not an add-on afterwards.
We know the operation not from interviews, but from four decades of continuous development with hotels. That experience sits in every decision about felixUnity.
Bring a real situation from your house. We will show you how felixUnity works with it and which steps stay with your team.