Reports from three systems
Revenue from the PMS, cost from accounting, reviews from CRM. Each number has its own date.
felixUnity connects operational reality and management view. Deviations, decisions and results live in one place.
Steering needs a shared reality, not three reports with three truths.
Revenue from the PMS, cost from accounting, reviews from CRM. Each number has its own date.
When the reservations lead is out, no one knows why the rates stand where they do.
You see the no-show the day after, the rate drop after the booking, the weak week only in hindsight.
Every new colleague starts from zero. Weeks of shadowing bind your time.


Recurring processes follow rules; exceptions become visible on purpose.
Occupancy, revenue, tasks and processes are evaluated together.
From a single house to a group, with central standards and local responsibility.
For the pilot, a baseline, target value and measurement period are set: processing time per enquiry, response time, manual entries, price changes, room status handovers or month-end close.
We set the live dashboard to your KPIs and show which alerts and approvals carry your decisions.