Reservations

felixUnity creates reservations for you.

You tell felix in the chat what you need. felixUnity enters the reservation in the calendar, checks occupancy and room status, drafts the offer and informs housekeeping. You confirm at the end with a click.

What felixUnity takes over

The four steps your team would otherwise do.

Reservations are assembly-line work with many small steps. felixUnity takes over these steps and only reports back when a real decision is due.

01

felixUnity creates the reservation

You describe the case in the chat. felixUnity enters guest, period, room, board and special requirements. No form, no second window.

02

Room status is checked live

Before every entry, felixUnity checks the current room status: occupied, cleaned, being cleaned or blocked. Conflicts are reported immediately.

03

The offer is drafted

From the reservation, felixUnity creates a complete offer with price, services and terms. You review, you approve, felixUnity sends.

04

Housekeeping is informed

Special requests such as an extra bed, an allergy-friendly room or a late arrival go automatically by push notification to the housekeeping team. Nothing gets stuck on a sticky note.

What it looks like

Chat meets calendar in real time.

On the left the dialogue with felix, on the right the calendar. Every answer builds the reservation up a little further. No forms, no double checking.

Please create a reservation for the Berger family: 3 nights, half board and late check-out. Of course. When does the Berger family arrive, and for how many adults and children? Are there any room requests or further special requirements? Arrival on 14 May, 2 adults and 2 children. A family room with a cot, please. 10Mon11Tue12Wed13Thu14Fri15Sat16Sun 101102103104105106107108109110 Berger family · Family room in seconds
How it works

From a sentence to a booked room.

CHAT

You enter

Two lines are enough: "Berger family, 14-17 May, 3 nights, half board, with cot."

CHECK

felixUnity checks

Occupancy, prices, policies and room status (cleaned, occupied, blocked) in real time, before anything is entered at all.

ENTRY

felixUnity enters

The reservation lands in the calendar, special requests are flagged, and housekeeping gets a push message with the extra-bed note.

APPROVAL

You confirm

The offer is drafted, the confirmation goes to the guest by email, the invoice run is prepared. You click approve and you are done.

Interactive preview

felix in conversation,
live in the browser.

Move your mouse over the tabs and click through. Each tab opens more information about the function in a new tab.

Save time per reservation

See
how quickly a reservation comes together.

In the demo we take a typical enquiry from your property and build the reservation live.

In 30 minutes you will see:

  • How reservations are created in dialogue with felix
  • How occupancy and prices are checked in real time
  • How offer and confirmation are drafted automatically
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