The talking robot for innovative guest communication.
iButler Chatbot answers guest questions in real time on the website. iButler Yuna, the humanoid service robot from GMS with movable arms and an animated eye display, welcomes guests on site in hotel lobbies, at events and at trade fairs. Both draw on the same knowledge base of your property and work around the clock.
All three draw on the same iButler backend. You maintain content such as greetings, offer explanations or frequently asked questions centrally.
The internal chat in the dashboard. Your team tells felix what is needed, and felix does it directly in the system: creating and changing reservations, writing and sending offers, checking invoices, pulling statistics, preparing housekeeping lists. Instead of jumping between forms, a single sentence is enough.
Text-based assistant for guests. On your website, on the offer page in Smart Offer or on Booking.com. Answers questions about check-in, breakfast, pets, cancellation, Wi-Fi and more, using the content of your property.
Humanoid service robot for stationary use. Welcomes guests in the lobby, explains workflows, provides orientation. Speaks several languages and reacts with facial expressions and gestures.
All three tools use the same iButler backend. What you maintain once is answered the same way in the chat, on the website and by Yuna.
Embedded on the website, offer page or Booking.com. Multilingual, 24/7, with the knowledge of your property.
High-quality microphones recognise requests even in noisy environments. Yuna switches automatically between languages and takes industry-specific terms into account.
Touchscreen with site maps, images, timetables and QR codes. An alternative for noisy environments or guests who prefer to tap.
Movable arms and head, animated eye display with emotions suited to the situation. Builds trust and makes the interaction more personal.
Content and answers are maintained via the iButler backend from GMS. Updates arrive automatically via the cloud on every Yuna device.
In the interview on “Kathi & Christian am Morgen” we explain what iButler Yuna takes on in the day-to-day work of hotels, clinics and thermal spas and where the humanoid assistant already relieves teams today.
6:29 min · Radio Salzburg · ORF
We show you Yuna in use and how the content can be adapted to your business. On request, with a trial placement in your lobby.
