Availability
Over 99.8% availability in the last 12 months, measured across all tenants in live use. See also the .
Statistics
Verifiable figures
on felixUnity.
What we can say with confidence today, we have compiled by looking at the product and at our operational reality. Impact metrics from the first properties keep growing every month.
46years of felix product history
400+integrations
over 100changes live in September 2026
over 40employees in-house
Product & operations
What keeps us busy
day to day.
24/7 hotline
The hotline is reachable 24 hours a day, 7 days a week. Development and support are based in-house at GMS.
Release cycle
Several versions per month. Every change is listed with version, date and area in the Release Notes.
Locations
Data centres in Germany and Austria. No processing outside the GDPR level of protection.
Scope
Ten live modules from reservations to iButler. All of them access the same data foundation.
Hospitality depth
On the market since 1980. 46 years of documented product development, available to read at /felix1980.
Concrete figures for your property
Calculate
your business case.
Time saved, response time, booking completion: with the time calculator you make the benefit for your business concrete. Or talk to us.